The lunchbox heats up insufficiently.
It is important to note that the lunchbox can heat up from room temperature to 70 degrees. If the lunchbox should be exposed to very low temperatures for a long time, the food will be heated up in the deep-frozen state. In this case the desired maximum temperature might not be reached.
How can I wash the product?
The lunchbox is easy to wash. A big advantage is that the lunchbox consists of several elements, however, the food comes into contact only with the inner shell which is sealed. These two elements can be removed and cleaned in the dishwasher. The other parts do not come into contact with food and should no be put in the dishwasher afterall.
How much does the lunchbox weigh?
The weight of the lunchbox is 550 grams (19 oz), about as much as a small filled PET bottle. A laptop weighs 1 to 2 kilograms in comparison. The heaviest is the battery. If the technology is further developed, the weight might even decrease in the future.
My food is warm on the outside but still cold inside. What have I done wrong?
It is important to note that the lunchbox can heat up from room temperature to 70 °C (158 °F). If the food should be exposed to very low temperatures for a long time, the food will be heated up from the deep-frozen state and the lunchbox might not reach the specified maximum temperature. Although, Pebble is equipped with superiour insulation, cold food can also result from extreme low ambient temperatures.
The battery is not environmentally friendly!
Overall, the lunchbox is a very environmentally friendly product. That's because you're making a contribution to saving energy. Compared to a microwave oven, stove or oven, a lunchbox requires significantly less energy because less air needs to be heated. It is clear that each battery itself has the potential to damage the environment. The proper waste disposal is very important to us. Therefore, we take back no longer used or defective lunchboxes free of charge. Foxxil also ensures that all production parts are produced as environmentally friendly as possible by our partners.
Can the battery leak?
Battery leakage is highly unlikely because the battery is a high-quality product. Such or otherwise malfunctioning of the battery poses no danger to health because there are multiple sealings between the food and the battery.
How to prevent the food from drying out?
Compared to other types of preparation, the lunchbox heats the food very gently. Because it is practically only the food that is heated and not a lot of air. This reduces dehydration to a minimum. In addition, there are a few tips to avoid the drying out of food. Add a few drops of water or pack the food in aluminum foil.
Can a few splashes of water be added to the food?
Yes, but not more than a few drops of water should be added. However, the water has no effect on heating. Compared to the microwave, the lunchbox has the advantage that even food with low water content can be heated well.
There are already lunchboxes that warm up food. What is so special about this one?
Foxxil's lunchbox is the only self-heating lunchbox that can heat up to 70 degrees without any cables. Furthermore it can be operated by means of an app. With the lunchbox, it is finally possible to eat warm and healthy food anywhere and anytime.
Why is Foxxil's lunchbox more expensive than its competitors?
The lunchbox is made of high quality materials to ensure long-term use and prevent defects. Pebble is not just a lunchbox, but the smallest kitchen in the world.
Can the lunchbox only heat pre-cooked food, or is it also possible to prepare not yet pre-cooked food?
Pebble can heat up any dish that can be prepared with a maximum of 70 °C.